Privacy policy

NOTICE TO CLIENTS AND USERS OF WEBSITES REGARDING PERSONAL DATA PROTECTION

At Mlakar Cars d.o.o., located at Cmureška cesta 17, 2230 Lenart v Slov. Goricah (hereinafter: Mlakar or "we"), we, as the data controller, are committed to complying with personal data protection regulations, ensuring data security as a foundation for reliable business relationships and our reputation. Our operations and internal policies regarding the handling of your personal data, as well as our oversight in implementing these policies, are focused on safeguarding your privacy, ensuring confidentiality, and securing your personal data. This notice provides a brief overview of how we collect and use your personal data. For more detailed information on data protection, specifically regarding: which data we collect and on what basis, how and for what purposes we process them, and what rights you have regarding your personal data provided to us, we invite you to read our Privacy Policy. In processing your data, we adhere to applicable regulations, such as the Personal Data Protection Act (ZVOP-2) and the recommendations of the Chamber of Commerce and Industry of Slovenia (GZS).

PRIVACY POLICY

Use of Cookies

Cookies are small structured text files that most websites store on users' devices when they access the internet. The storage of these files is entirely under the user's control, as they can limit or disable cookies in their browser. Cookies cannot run programs or transfer viruses to your computer. Their primary function is to improve the general friendliness and efficiency of the web for users. We emphasize that cookies do not collect personal data and are used solely for monitoring visitors' activities and interests. Data collection begins only after cookie consent is given.

In Slovenian legislation, the use of cookies is regulated by the Electronic Communications Act (ZEKom-1). This law provides the legal basis for protecting users' privacy on the internet.

In the European Union (EU), the use of cookies was regulated by the Privacy and Electronic Communications Directive 2002/58/EC. The article concerning cookies and similar technologies was later amended by Directive 136/2009.

For further information on cookies (https://allaboutcookies.org) and how to remove them from your device, please visit: https://allaboutcookies.org/how-to-clear-cookies. On your next visit, we will ask for your consent.

We never share data with third parties, nor do we track visitors as individuals. In accordance with applicable laws, we record visit information completely anonymously, ensuring the privacy of our visitors.

Why and How We Use Your Data

We use personal data for: fulfilling contractual obligations, particularly for processing orders and other contracts.

a) We will use your personal data, such as name, surname, address, email, phone number, etc., for purposes of direct marketing, informing you about new services, products, special offers, contests, or other marketing activities. Your data will be protected and used primarily for purposes necessary for the execution of agreed services or required procedures.

b) For the execution of the contract or fulfillment of our contractual obligations, we require your data such as name, surname, address, email, phone number, tax number, transaction details (bank or credit card data, transaction account details, etc.), or other data you provide, which are marked as mandatory in the registration (purchase) form or necessary for fulfilling the contract. We use them solely to fulfill your order or our contractual obligations, such as: identification, contract preparation and conclusion, contract amendment, delivery of goods and services, billing and payment, notification of changes in general terms and conditions, notification based on the contractual relationship, resolving objections, complaints, or disputes, and for other purposes related to the performance of the contractual relationship, including sending ordered informational materials, invoices, and other communications necessary for the completion of the order or business, as well as notifications about changes to our General Terms and Conditions or Privacy Policy. Providing personal data is voluntary; however, providing mandatory data as marked in forms or contracts is a condition for fulfilling your order or our contractual obligations. If you do not wish to provide the required data, you will not be able to complete a purchase on our website or we will not be able to execute the contract.

c) We also process data based on legitimate interest, which means our interest in performing our activities efficiently and effectively, ensuring secure business operations and service usage, as well as providing a quality user experience when using our services (visiting our website, interacting with car parts services, rent-a-car, ordering, contract conclusion, etc.). In this regard, we process personal data for purposes such as preventing misuse or fraud, safeguarding the interests of Mlakar as well as yours, asserting claims or defending against claims in administrative, legal, or out-of-court procedures, and improving content and general quality of our website and services.

d) We also process personal data based on binding regulations or to fulfill our legal obligations arising from tax, labor, and other regulations, particularly for preventing money laundering, fulfilling tax obligations, and other public interests.

Additional Information About Website Usage

By using our websites, you also provide information (hereinafter: access data) that we process based on our legitimate interest in ensuring security, protection, operation monitoring, and improving our websites or network, preventing abuse or fraud, or other legitimate interests. The following data is particularly processed: IP address, browser type and version, time zone setting, browser add-ons, operating system or platform, device information, mobile phone type, visit information (arrival on our website, behavior on the site and departure, services viewed or searched, page response time, transmission errors, time spent on a page, interactions with the site like scrolling, clicks, mouse movements, including date and time). Access data is anonymized, and without your registration or completing a contact form, it prevents the identification of individuals. Data you provide through inquiry forms or emails (e.g., name, surname, home address, email, phone number, and other data) will be used only for fulfilling the order you submitted and for completing the contract, sending informational materials, offers, invoices, and other necessary communications required to complete the order or your inquiry, as well as for notifications about changes to our General Terms and Conditions or Privacy Policy.

Data Protection and Your Rights

We will apply organizational, technical, and other appropriate procedures and measures to protect your personal data from unauthorized access, destruction, modification, loss, or processing. Your personal data will not be shared with third parties or processed by third parties, except in cases of authorized third parties with whom we have entered into a data processing agreement, who perform certain tasks on our behalf related to your order (e.g., delivery service, payment system provider, customer service). You are responsible for ensuring the accuracy and timeliness of your data, as we cannot accept responsibility for errors, disputes, or damages resulting from incorrect data submission. Your personal data will be retained in accordance with the purpose for which they were collected, and we will retain them as long as you use our websites, or until you provide written notice of cancellation. Data related to your inquiry will be deleted once the offer expires. Data related to your order will be retained for five years from the purchase of each good or service. Transaction data (purchase contents) will be retained for ten years from the year the transaction occurred. Regarding the processing of your personal data, you may: request information on whether and what personal data we process; request corrections, updates, or modifications of incorrect personal data; under certain conditions, request limitations on processing or deletion of personal data; at any time, fully or partially withdraw consent for the processing and use of your data; request your personal data in a structured, commonly used, and machine-readable format and transmit it to another controller. If you believe that your personal data processing violates regulations, you may file a complaint with the relevant supervisory authority. In Slovenia, the competent supervisory authority is the Information Commissioner: https://www.ip-rs.si.

COPYRIGHTS

The owner of all content on the website www.mlakar-cars.com is Mlakar Cars d.o.o., but Mlakar Cars d.o.o. (www.rabljeni-avtodeli.com) is an independent provider of used car parts and is not affiliated with any car brand. Therefore, all trademarks and logos used on our website are the property of their respective owners and are used solely for identification purposes.

Text, images, animations, and other documents that are part of the website's content may not be copied, distributed, modified, or reproduced in any other way without the written consent of the owner.

Some images on the website are used from websites https://www.freepik.com/, https://unsplash.com/, and https://iconduck.com.

If you have any questions or need additional information, you can contact us at the following email address: info@rabljeni-avtodeli.com.